Cancel/Change Order

To ensure production and shipment are not delayed, the order will be processed once you place it. Please note that any orders that have already been fulfilled cannot be modified or canceled.

You can cancel/change your order within 2 hours of placing your order. The cancellation fee is 10% of your total order value and will be applied to the cancellation process. After that time, the order is locked for processing and can no longer be canceled or modified.

To request an order cancellation/change please contact us here.

Please be informed that:

We are not guaranteed to deliver your order in a timely manner if your order needs design modification as it will take us much longer to modify your design this holiday season.

NOTE: Customers shall be deemed to have agreed to all the terms mentioned above by accepting the purchase order.